We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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My mother Margarita Fuentes passed away on Feb 8, 2020, I would like to thank, Westchester Funeral home staff especially Jacob Howarth Funeral Director for being so compassionate, caring and going out of his way making sure everything was done to a perfection. He made my family and I feel comfort in this difficult time. I have no words to express how grateful I am to Jacob for his kindness and understanding of our needs. He is an asset to his profession and your company. I thank you again Jacob for all you did. Luisa Fuentesluisa Fuentes February 12, 2020
Memorial Plan Westchester Funeral Home
Dear Mr. Zanacore, I am writing this letter to highly recommend Blanca Sonia Pena, family service counselor, who so graciously assisted me in locating my grandfather’s gravesite. Her help in this matter has finally ended many years of wondering where he was buried, and had now allowed my mind to rest and be at peace. In May of 2003, I called several cemeteries in South Miami area looking for my grandfather’s gravesite. I had also made calls to several cemeteries in 1997, without any success. I knew he was buried by an expressway, since I was at the funeral. Upon talking to Blanca, she said she needed the month and year of burial. I thought it was in 1975 or 1976 but I was not correct in that assumption. As a result of diligent search though a twenty year span of records, Blanca located my grandfather’s grave at Graceland Memorial Park. Due to her time and effort, I was finally able to visit my grandfather’s grave in June 2003. I am so very grateful for her kindness and help in locating his gravesite. I will never forget what she has done for me. It has changed my life and put that mystery to rest. You have a remarkable lady as one of your employees and she certainly deserves the highest of recommendation Sincerely,D.W.
Graceland Memorial Park North
Hello Ms M. Frayle. Thank you so much for helping me locate my mother's grave on Mother's Day weekend. That really showed me people do care!!Melanie J.
Yvette, you have a caring heart and a generous spirit. And I'm so grateful that my life has been touched by both. Forever Grateful. Thank you,Anonymous
The kindness and loving support from the staff was so very heartwarming during our time of grief.Linda
My experience here was absolutely amazing. They were able to make such a hard time in our lives so much easier. I appreciate the entire staff -- they were comforting, attentive and very professional. Once again, thank you for everything.Katherine
This is a nice, quiet place to hold your loved one's funeral. They give you several hours and a large private space at a reasonable price. We had my mother's viewing and cremation service with them and were very pleased with the cleanliness and professional staff. I would definitely recommend them.Thalia
We never expected the service and consideration we were welcomed with. The extra above and beyond gestures were greatly appreciated.Super heart-warming personal touch. Thank you!Anonymous
Lou - You've shown me there are still honorable men in this world. It many not have seemed like a big deal to you, but it was to me. Thank you.R.
With Sincere Appreciation to Lou Corlione and the entire staff at Graceland Memorial Parks in support of the mock funeral processional held on Friday, July 9th 2010. Thank youChrist Jewels, Inc.
Dear Blanca, Forgive me for the delay but I had a foot accident while on my Florida vacation and am just now recovering and walking better. I have not forgotten and will never forget your assistance in finding my grandfathers grave. Your help in this matter has finally given my mind peace and I can put that mystery to rest. Thank you so very much. I will be forever grateful for what you have done. Sincerely,D.
Dear Mrs. McPhillips, Thank you for restoring my parent's memorial with such care. My family appreciates your kindness. I knew when you described how you cared for your mother, I could depend on you. The Lord has a way of placing good people in our lives. Sincerely, V.S.V.S.
Graceland Memorial Park North
Yvette, My sister and I want to thank you and all the Graceland group so much for arranging for it to be purchased and placed. It looks to be very very nice and I hope and trust will make a quality addition to Graceland South. Is the bench in the area of the old Paradise Park/Pineland cemetery area, and is the parking lot in the background near Blanca’s office? If you find that it is not used much, or is not in an area with a little shade you can always consider moving it. Thanks again to you, Blanca, Mike and Gloria for your cooperation and all you have done. There is no question Graceland South has certainly treated this family right. It goes without saying that my sister and I with family hope to visit before too many months, and of course rest a bit on the memorial bench. Thanks again Yvette, and down the road we may check-in again with you or you can let us know if you all consider the bench proving to be worthwhile and if people like it.J. H.
Graceland Memorial Park North
Señora Ivette, reciba mis más cordiale saludos. La presente es para informarle que en días pasados nosotros estuvimos en el cementerio para ver una propiedad que compramos hace algunos años y no habíamos ido a verla. Allí nos encontramos con una excelente empleada, una persona amable muy profesional, la misma se llama Marianela Gonzalez y quisiéramos que ustedes supieran la impresión que no llevamos de esta señora y la felicitamos a usted por tenerla ahí. Atentamente,Migdalia y Francisco H.
I did not participate in the arrangements made here, as they were done by my father and mom's sisters, but I know that my family was treated with the utmost care and patience as all the decisions were made for my mom's final resting place. The grounds here are very lush and full of beautiful foliage; lots of large trees to sit under with pretty flowering plants throughout the property.Sabrina
They handled everything and were able to accommodate us and have everything handled by the time our family arrived from out of state. The service was great and priced very reasonably. Thank you again for making this time of grief manageable.Tom
The services provided were nothing less than exceptional. Thanks to them, we couldn't have been in better hands.Felix
It is a place with peace. Staff was very humble and helpful in times of pain and suffering.Cesar
Dear Mrs. McPhillips - Thank you very much for our letter dated January, 28 2014 concern about our contract with good news and saving. Today, I would like to be there and, we beg to you that accept this present for Mothers and Fathers Days.G.P.
Hola Maria Victoria, Te deseo ungrato y feliz dia. Siempre tengo presente tu comprension y a fabilidad.V.B.
Lou, You have shown me there are still honorable men in this world. It may not have seemed like a big deal to you, but it was to me. Thank you,R.L.