Reviews
Heartfelt Reviews
We love Our Families
We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
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Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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What Families Are Saying
Excellent informative conversation with Iluminada and Receptionist Celia. Very attentive and helpful. Thank you ! Barkhausen Family
Author: Joachim Barkhausen rated with 5 stars ★ ★ ★ ★ ★
Daniel Castaneda gave me and my sister the best service when it came down to burying my Mom. Looking forward to doing business with him again
Author: Queen Kat rated with 5 stars ★ ★ ★ ★ ★
I really appreciate Daniel Castaneda. Daniel was very helpful when it came down to helping me and my sister making arrangements for our Mother Sandra. He gave us a good deal. I love his customer service. We will be back
Author: Lakeva Henley rated with 5 stars ★ ★ ★ ★ ★
Excelente Brianna y Beatriz son tan amables! Gracias por su compasión y por su ayuda!
Author: Maria Elena Herrera rated with 5 stars ★ ★ ★ ★ ★
Claudia...gracias,eternamente agradecidos por tu labor y empatia desde el primer contacto telefonico alas 1: 00 am.Extraordinaria casa funeral usted y todo el staff....Gracias, muchas gracias
Author: Rafael Andres Cepeda rated with 5 stars ★ ★ ★ ★ ★
Daniel was very thorough. He took his time explaining everything to me. I am very happy and grateful for his service he provided.
Author: Chana Benson rated with 5 stars ★ ★ ★ ★ ★
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Edgar Russinke March 22, 2025 5 stars ★ ★ ★ ★ ★
Tony Rey March 08, 2025 5 stars ★ ★ ★ ★ ★
“Our experience at Memorial plan Westchester funeral home was excellent. Despite the sadness of losing our father, the staff at Memorial plan made the whole process a lot easier. The whole process was flawless, from the planning phase to the burial phase. Everything was flawless. Staff was constantly checking to make sure that everything was to our satisfaction. Their attention to detail was amazing. I want to thank all of the staff for making this experience bearable for us, and for helping us say goodbye to our dear father in a way that reflects our love and respect for the legacy he left behind. Previous to my father within less than a year, we also had to use their services for the death of my brother-in-law, and we also had the same wonderful experience. I highly recommend them.”
Jose Iglesias March 08, 2025 5 stars ★ ★ ★ ★ ★
“El día de ayer, Domingo 03-02-2025 arribé faltando 10 minutos para las 5 PM al Memorial Plan, el custodio que estaba en la puerta principal por West Flagler me hizo una señal que ya estaban cerrados; aún así crucé para pedirle que me diera cinco minutos y el señor me respondió que esa no era hora de hacer visita. Le dije señor, sólo cinco minutos y volvió a repetir lo antes mencionado y que las visitas se hacían antes de las 4 PM. Nunca antes me había pasado algo así y menos donde descansan los restos de tu familiares. El trato fue pésimo y ofensivo.”
Marilyn March 03, 2025 5 stars ★ ★ ★ ★ ★
“Very professional and helpful”
Luciano Camargo March 02, 2025 5 stars ★ ★ ★ ★ ★
“The professionalism of the San Jose Palm Funeral Home team of Brianna Gamboa, Mayensi Cruz Duarte and Claudia Centeno Bermudez, with Marisol Ferrer from Miami Memorial Park was outstanding. Ours was an unusual request involving the transfer of our mother from Miami to another city, out of state. Each step of the process was treated with respect for our mother, and endless patience in answering all of our questions. Their kindness and expertise was much appreciated. ”
Robin William February 26, 2025 5 stars ★ ★ ★ ★ ★